Privacy Policy

1. Introduction

Martetombi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website martetombi.com or use our English language learning services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number, address)
• Educational background and English proficiency level
• Learning goals and preferences
• Payment and billing information
• Communications with our team

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Cookies and similar tracking technologies
• Device information and operating system

3. How We Use Your Information

We use your information to:

• Provide and improve our English learning services
• Customize your learning experience
• Process payments and manage your account
• Communicate with you about our services
• Send educational resources and newsletters (with consent)
• Comply with legal obligations
• Analyze website usage and improve our services

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• With instructors and staff to provide your learning services
• With service providers who assist in our operations
• To comply with legal requirements or protect our rights
• In connection with a business transfer or merger
• With your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Limited access to personal information
• Staff training on data protection

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Request information about how we use your data
• File a complaint with privacy authorities

7. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can control cookie preferences through our cookie banner or your browser settings. We use cookies for:

• Essential website functionality
• Analytics and performance improvement
• Personalization of content
• Marketing and advertising (with consent)

8. Children's Privacy

Our services are designed for individuals 16 years and older. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Student records are maintained according to educational standards and regulatory requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: